Everything you need to know about ordering lunch
Go to My Profile to turn individual email notifications on or off (order confirmations, delivery alerts, menu published, cutoff reminders, and feedback requests). Direct messages and feedback replies are always delivered.
Go to My Profile and upload a photo. It replaces your initials avatar across the app.
If you have delivery notifications turned on, you will get an email when the driver marks the delivery en route and again when it is delivered.
Your meal is labeled with your name and delivered to the 3rd floor breakroom. Look for the label with your name on it.
You can add dietary tags (Vegetarian, Vegan, Gluten Free, Dairy Free, allergies, and more) to your order so the kitchen knows. These also print on your meal label.
After lunch you will get a feedback email — tap a star rating and optionally leave a note. You can also scan the QR code printed on your meal label to rate instantly.
If you check "I'd like a response from the kitchen team," the Workplace team will follow up.
You can create your account two ways:
If it says an account already exists, use the Forgot Password link on the login page to set your password.
On the login page, click Forgot Password, enter your @intapp.com email, and you will receive a reset link. The link is good for 24 hours.
Yes. Open intappcatering.com in Safari (iPhone) or Chrome (Android), tap the share/menu button, and choose Add to Home Screen. It will then behave like a native app with its own icon.
Open the Inbox from the menu. Messages from the team appear there, including any attachments. You can reply directly to a message from your inbox.
Yes — use the Chat page to send a message (and even a photo) to the kitchen team.
Once the weekly menu is published you will get an email. Log in, open Order Lunch, pick your meal for each day you will be in the office, choose a protein if the meal offers options, and submit. You will get a confirmation email.
Orders for the following week must be placed by Friday at 4:00 PM. After the cutoff the menu locks and orders can no longer be changed online.
Yes. Many days offer alternative entrees in addition to the main meal. When ordering, you will see the main entree plus any alternatives — just pick the one you want.
Before the Friday 4:00 PM cutoff you can log in and change your selection yourself. After the cutoff, contact the Workplace team (askworkplace@intapp.com) — they can adjust or cancel it for you. Note that meals cancelled after the cutoff have already been ordered from the caterer.